Privacy notice

Introduction

Our privacy policy will help you understand what information we collect at The Talent Foundry (TTF), why we do so, and what choices you have.

Whenever we refer to “we”, “us” or “our” in this privacy notice, we are referring to TTF.

Access our full privacy policy

The privacy notice outlined on this page is an abridged version of our full policy, and has been shortened to contain the sections which relate to our website for better readability.

A full version of our privacy policy is available to download using the link below:

Download privacy policy

Data we collect about clients

At TTF, we are transparent about what data we collect and why, only doing so for the purposes outlined below:

Responding to messages and enquiries

We will retain a customer’s contact details for up to 12 months from the point that they submit an email through our website, or contact us directly via another method such as by telephone or enquiry form. We use this to verify the customer’s identity, and to be able to follow up with them about the contents of their message.

Service users

We will retain records of both contact and financial details for active service users, and may occassionally contact client's directly via telephone or email. We consider this communication to be integral in being able to deliver our services and collect payments, so this is not optional.

Web analytics

When you visit our website, we will ask for your permission to record information about how you interacted with content on each page. We use this information to help us improve our website and to measure the success of our marketing campaigns.

We may integrate analytics from Google, Microsoft, LinkedIn, Facebook, Instagram, Twitter, as well as other external organisations, to help us track the effectiveness of our online marketing campaigns and to allow those companies to bill us correctly for their referrals. The data that these companies collect might be governed by other relationships that you have with those companies directly.

'Do not track' browser setting

We have set up our online analytics package to respect your browser's 'do not track' setting, and we won't track how you use our website if you have that setting enabled on your browser.

Changes to the privacy policy

We may change this privacy policy from time to time, and if we do post any changes then they will be reflected on this page. We will contact clients by e-mail to make them aware of any significant changes to our privacy policy.

Requesting access to your data

In compliance with data protection law, you have a right to access, modify and remove any of the information or data we hold about you which is inaccurate, incomplete or out of date. You can exercise this right at any time by contacting our Data Protection Officer, by emailing jenni.anderson@talentfoundry.org.uk

TTF reserves the right to charge a reasonable fee to cover the costs of administering requests for data held by us, where this is allowed by law.